Shipping Policy
This Shipping Policy explains how orders placed on tandbcustomgifts.com are processed, produced, and delivered by T&B Custom Gifts.
Shipping Coverage
We currently ship orders within the United States only. At this time, international shipping is not available.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
For personalized or custom-made products, additional production time may be required before shipment. Processing times may vary depending on product type, customization requirements, and order volume.
Orders are not processed, produced, or shipped on weekends or U.S. federal holidays.
Shipping and Fulfillment
Orders are fulfilled through our production and shipping partners. Fulfillment locations may vary based on product availability, customization requirements, and shipping destination.
Estimated Delivery Time
After an order has been shipped, standard delivery generally takes approximately 5–7 business days.
Delivery times are estimates only and may vary due to carrier operations, weather conditions, destination, peak seasons, or other circumstances outside our control.
Shipping Costs
Applicable shipping charges are displayed during checkout before an order is completed.
Shipping costs are calculated based on the selected shipping method, package characteristics, and delivery destination.
Tracking Information
When available, tracking information will be provided after an order has been shipped.
Customers may use the tracking number provided by the carrier to monitor shipment progress and delivery updates.
Shipping Carriers
Orders may be shipped using established carriers such as USPS, UPS, FedEx, or other available delivery services depending on destination and service availability.
Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
Once an order enters production or processing, address changes may not be possible. Incorrect shipping information may result in delays, returned shipments, or additional shipping charges.
Delayed or Missing Packages
If a shipment is delayed or marked as delivered but has not been received, customers should contact us for assistance.
We will make reasonable efforts to help coordinate with the shipping carrier regarding delivery status and shipment tracking information.
Undeliverable or Returned Packages
Packages returned due to an incorrect address, refusal of delivery, or unsuccessful delivery attempts may require additional shipping charges before reshipment can occur.
Contact Information
Business Name: T&B Custom Gifts
Website: https://tandbcustomgifts.com
Address: 14286 Fenton Rd, Fenton, MI 48430, United States
Phone: +1 810-691-1221
Email: support@tandbcustomgifts.com